This post is only relevant to users sending emails from older releases of Breeze DSLR Remote Pro, Hub, Kiosk and Webcam Photobooth.
Some long time users recently reported that their photo booth apps stopped sending emails, and could not understand what might be wrong. This post explains two possible reasons, and what to do about them.
Transport Layer Security (TLS): A growing number of ISPs require TLS version 1.2, which is not supported in older versions of some Breeze apps
GMAIL Authentication: Google changed the requirements for authenticating Gmail emails in 2020. As a result many Gmail users found they could no longer send emails from third party apps.
What is Transport Layer Security and how might it affect me?
You may be familiar with Gmail authentication, but it’s quite likely you never heard of Transport Layer Security (TLS) before.
TLS is a protocol used to send communications securely over computer networks [Ref Wikipedia]. Many ISPs send emails using simple mail transfer protocol (SMTP), and SMTP emails use transport layer security (TLS).
Don’t worry if this sounds like gobbledegook.
What you need to understand is that a growing number of ISPs require third partys apps to use the new TLS version 1.2, instead of the older TLS 1.1 or TLS 1.0.
Older versions of Breeze photo booth apps support SMTP emails using TLS version 1.0 or TLS version 1.1.
These releases can no longer use ISPs who require TLS to send emails.
Which Breeze programs support TLS 1.2?
The following Breeze programs and later versions already support TLS 1.2. These releases will not be affected if your ISP decides to require TLS 1.2.
DSLR Remote Pro v3.9
Breeze Kiosk v1.4.4
Webcam Photobooth v2.6
Breeze Hub – all versions
Older versions of DSLR Remote Pro, Kiosk and Webcam Photobooth support TLS 1.1 and 1.0. These programs won’t be able to send SMTP emails from servers requiring TLS 1.2.
Customers who do not share by email from their photo booth app are not affected, and don’t need to do anything.
What can I do if the ISP I use to send emails from Breeze apps now requires TLS 1.2?
or switch to a different ISP which sends SMTP emails using TLS1.1 or TLS 1.0.
What is Gmail Authentication and how can it affect me?
Google changed the requirements for authenticating Gmail emails in 2020. Gmail users now need to ‘authenticate’ ie approve third party applications which send emails from their gmail accounts.
If you are running older versions of these apps and want to use Gmail to send emails from your booth, you need to upgrade to DSLR Remote Pro v3.15, Kiosk v2, Webcam Photobooth 2.6, Hub v1.2.3 or more recent releases and authenticate your Gmail account
Breeze Booth (Webcam+Windows) 2.6 aka Webcam Photobooth was released today.
This release adds QR code based touch free operation and sharing, and support for the latest email security protocols
What do I get from Webcam 2.6?
Better guest experience
Hands free operation
Faster, touch free sharing
Less waiting in line
Contactless data collection
Pre registration and data collection support
Support for Gmail authentication
Support for Transport Layer Security (TLS) 1.2
Touch free booth control
Offer your clients totally hands free operation and a better guest experience with contactless data collection, touchless start, and fast hygenic sharing.
Turning the QR code concept on it’s head, you can also display a QR code on your sharing screen for guests to scan with their smart phone. Use this to direct guests to your online gallery for immediate social sharing.
What is Gmail Authentication and how can it affect me?
Google changed the requirements for authenticating Gmail emails in 2020. Gmail users now need to ‘authenticate’ ie approve third party applications which send emails from their gmail accounts.
Adding support for Gmail Authentication to Webcam Photobooth means you can use Gmail to share photos from the booth. More
What is Transport Layer Security and how might it affect me?
You may be familiar with Gmail authentication, but it’s quite likely you never heard of Transport Layer Security (TLS) before.
Transport Layer Security (TLS) is a protocol used to send communications securely over computer networks. Many ISPs send emails using simple mail transfer protocol (SMTP), and SMTP emails use transport layer security (TLS).
A growing number of ISPs require TLS version 1.2, so we have added support for this to Webcam 2.6
By adding support for TLS 1.2 to Webcam 2.6, emails from the booth still work as and when your ISP decides it’s a requirement.
Note TLS 1.2 is also supported in DSLR Remote Pro, Kiosk and Hub. More
Try Webcam Photobooth 2.6 for yourself
Webcam Photobooth 2.6 is a free upgrade for all registered users who purchased Webcam Photobooth after 1st July 2021. Customers with older licenses need to buy an upgrade license to use this release.
Breeze Booth for iPad 2.0 includes a free email service
Updated April 2022
New Breeze email service
Send up to 1000 emails/month/subscription using the new Breeze email service*. There’s no setup required – use this service as soon as you load your first event.
What you get
Your own Reply to address
Emails sent in the background
Email log
Sharing statistics
Complete control over email content
Include photos and GIFs in the email body
Attach MP4s, photos and GIFs to emails
Privacy as standard – guests cannot see each others email addressess
Prefer to use your own email host?
There’s no extra charge to use your own email host. Just toggle a switch on the Breeze Booth for iPad settings screen and add your email account details.
What you get – everything included in the free email service, plus
Unlimited emails from your own email address
Your own From Name & email address
Total control over storage of personal data**
Breeze Booth for iPad no longer supports Gmail.
Switching between email hosts
To switch between the Breeze email service and your own provider just toggle a switch on the Breeze Booth for iPad settings screen.
What about iOS mail?
The new Breeze email service is a much better solution for photo booth use than iOS mail and works without any set up. iOS mail has been removed from Breeze Booth for iPad 2.0.
What about Breeze Hub?
Most users are now best sending emails directly from Breeze Booth for iPad. You can still send emails from Hub if you wish.
Keep syncing email and text data to Hub to log of email addresses and cell phone numbers used by guests, and generate sharing statistics.
*Is there any limit to the number of emails I can send?
Breeze don’t limit the number of emails sent using your own email service. The Breeze email service includes up to 1000 emails/month/subscription, which is plenty for most customers. If you expect to send more emails than this, just switch to your own email provider.
**GDPR, Personal data and the Breeze email service
Breeze aren’t in business to track your customers, so the Breeze email service does not include any tracking cookies in emails sent from the App.
Our email service provider retains the To address, Subject and body of emails for a limited period. They do not store attachments ie guesy photos and GIFs- whether sent as attachments or in the boady of emails. Breeze Systems are allowed access to this data, but would only view this information when it is necessary to provide operational support.
If you need total control over access to and storage of personal data we recommend using your own email host. Full Privacy Policy
Breeze hold no information about emails sent from Breeze Booth for iPad using your own email host.
We are delighted to announce the release of Breeze Booth for iPad 2.0 today. This major upgrade adds support for external cameras, new event designs created by The Photo Booth Guys, a free email service and much more.
What’s new in Booth 2.0?
DSLR and mirrorless camera support
iPad monitor/remote control
Free designs crafted by The Photobooth Guys
Event ready
Unique roamer Interface
Free email service
Email template designer
Share and reprint gallery
Slideshow
DSLR and EOS M50 camera support
Breeze Booth for iPad 2.0 supports most Canon DSLR cameras, M50 Mk II, M50, M200, M6 Mark II, PowerShot SX70 HS, G5 X Mark II & G7 X Mark III. More…
Troubleshoot remotely
Breeze is respected worldwide for rock solid reliability. It’s still good to know that the new iPad controller lets you check exactly what is going on in the field and sort out problems.
Awesome events included
Booth includes superb new event designs crafted by Steve Bliesner (The Photo Booth Guys). Use them with the iPad’s built in camera or add a DSLR.
The new events include examples with props and filters, AI based background removal, engaging surveys, landscape oriented events to make the most of external cameras, plus a unique interface for roamers.
Most can be used straight from the box. You need Twilio account details to send SMS/MMS messages, and the key for your background removal service for AI Background Removal.
Share using our free email service or your own email provider.
Email template designer
Send stylish emails complete with graphics, social media links and custom text. All simple to set up with the new email template designer.
Share & reprint gallery
Browse the new iPad event gallery to find, share and print pics from earlier sessions.
Slideshow
Attract attention while the booth is idle with the new slideshow.
What else makes Breeze Booth for iPad stand out from the crowd?
Custom interfaces and experiences: Design unique, custom interfaces/user experiences and quickly deploy them to a fleet of iPads using trusted cloud services (Dropbox, iCloud etc) or via your own private and secure web servers.
Centralised event setup: Enjoy centralised set up of events, interfaces and image branding via a handy Windows-based app. Team up with Breeze Event Editor to professionally control and customise each area of your event.
Standalone capability and redundancy: Events can run offline if necessary.
Touch free operation and updates: The most comprehensive contactless iPad system available. Use QR codes to create a simple “Scan to Start” system, automatically send images via email and text, advanced experiences and event deployment with the scan of a code. More
Technical Stuff
Cameras Supported: iPad and iPhone front and rear facing integral cameras. Most Canon EOS DSLR and R series cameras, Canon’s mirrorless M50 Mk II, M50, M200, M6 Mark II PowerShot SX70 HS, G5 X Mark II & G7 X Mark III.
Platforms Supported (updated October 2021): All iPads and iPhones running iPadOS 15, iPadOS 15, iOS14, iPadOS 14, iPadOS 13, iOS14, iOS 13. Versions 15 and 14 are recommended.
Trial version/While logged out: There’s no need to use a subscription while you test Breeze for iPad or work on new events. Watermarks are added after the first 10 images each day.
Free emails: There’s no limit or charge for emails sent from your own email provider. Our free email service is limited to 1000 emails/month/device, and 10 free emails/day if the device is not logged in.
AI background removal: Booth background removal requires paid third party services. More
We have added a bunch of great new features in the latest release of Kiosk. Guests can collect and share several images using the new clipboard. You are loving Touch free operation in DSLR Remote Pro and Booth (iPad + iPhone), so we have added touch free sharing to Kiosk.
There’s more – Kiosk 2.0 introduces a QR code based filter you can use so guests see only their own images.
Kiosk 2.0 also adds a new startup screen displayed while Kiosk loads the first images, an improved algorithm for caching thumbnails, support for Gmail’s new authentication requirements, and a few fixes.
Select and share several images
Guests can select several photos, GIFs or videos and share them in a single email with the new Kiosk clipboard
You can choose the look and position of the clipboard, and set a limit to the number of images guests can share.
Kiosk display with clipboard below main image (Breeze Kiosk 2.0)
Emailing photo by scanning the QR code used to power a contactless booth (Breeze Kiosk 2.0)
Guests can also scan to share all the clipboard images in a single email:
Scanning a QR code to share the clipboard images in a single email (Breeze Kiosk 2.0)
Guests see just their own images
At large events and those where GDPR or privacy is a concern, guests scan their unique QR code and display just their own images at the kiosk. Learn more about automatic image filtering.
Image filtering using a unique identifier ssuch as email address (Breeze Kiosk 2.0)
Note: When filtering images include email address* or another unique identifer in both QR code and DSLR Remote Pro or Booth (iPad + iPhone) image filenames.
New startup screen
startup.jpg is a new screen displayed while images are being loaded into Kiosk each time it starts.
Usually only the operator sees this screen. To replace it with your own version add a jpg called startup.jpg to the Kiosk screen images folder. Like other screens startup.jpg should be the same size in pixels as the screen on the device.
Gmail authentication
Google changed the requirements for authenticating Gmail emails this year.
To send Gmail emails from a PC running Kiosk you will need to ‘authenticate’ ie approve third party applications which send emails from their gmail accounts. Go to the Kiosk 2.0 Email Server Settings screen and enter gmail in the Host field. You can find step by step instructions for DSLR Remote Pro here. Authentication for Kiosk works in the same way.
Try Kiosk 2.0 for yourself
Breeze Kiosk 2.0 is a free upgrade for all registered users who purchased Kiosk after 5th June 2019. Customers with older licenses need to buy an upgrade license to use this release.
Google changed the requirements for authenticating Gmail emails this year. As a result many Gmail users found they could no longer send emails from third party apps.
*Update July 2022: The following Breeze programs and subsequent releases support Gmail authentication
Gmail users now need to ‘authenticate’ ie approve third party applications which send emails from their gmail accounts.
If you do not use gmail to send emails from Breeze, this post does not affect you.
The latest release of DSLR Remote Pro (v3.15) adds support for Gmail’s new authentication requirements.
You will need to authenticate Gmail emails for Breeze on every PC sending gmail emails from DSLR Remote Pro. The remainder of this post explains how to do this.
How to get your Gmail emails working again:
DSLR Remote Pro 3.15 users should go to the Email Server Settings screen, and
(1) Set Host to gmail.
Accessing the Email Server settings screen to authenticate Gmail (Breeze DSLR Remote Pro 3.15)
You may need to select OK, then return to Email Server Settings window before you see the Gmail authenticate… button.
Select Gmail authenticate… to go through Google’s online authentication process.
When you press Gmail authenticate.. for the first time, a web page is displayed where you complete the authentication process. When you finish, Google sends you an email confirming what you have done :
If you have more than one gmail account, you may be asked to select the one you use to send emails from Breeze.
Google authentication process 1 of 5
Give the program permission to send emails on your behalf:
Google authentication process 2 of 5
Confirm the level of access you are giving to the program. Breeze apps just need consent to send emails.
Google authentication process 3 of 5
Google will confirm that the app can send emails, and you can close the browser window.
Google authentication process 4 of 5
Google also send an email confirming that you have allowed Breeze Booth to send emails:
Content of email confirming successful authentication Google authentication process 5 of 5
Before you leave the DSLR Remote Pro Email Server Settings screen, send yourself a test email (2):
(2) Sending a test email from DSLR Remote Pro 3.15. (3) , and (3) confirmation that the email has been sent
(3) DSLR Remote Pro displays a message confirming that you have been sent a test email
Please Note: if you are using a free Gmail account, the Email address used at (4) will be ignored by Google and the email will be sent using your ***@gmail.com email address:
Test email sent by DSLR Remote Pro 3.15
What about other Breeze programs?
We will be adding Gmail authentication support to our other Windows apps in the next release of each program.
For the time being we suggest using an alternative email service to send emails from Breeze
Guests can email photos, animated GIFs and Canon M50 slowmo videos and other videos* they create in DSLR Remote Pro 3.11.3. If Internet access during the event is poor, you can send the emails later.
Update March 2021: This post has been replaced by a new tutorial
This post explains how to email images from a touchscreen photo booth running DSLR Remote Pro. You will also learn how to tell the program about your email server settings, brand and customize the emails you send.
Let’s run through this in more detail, starting with the setup wizard:
Run the Photobooth Setup Wizard
Start DSLR Remote Pro and run the Photobooth Setup Wizard (1). Choose which options to offer guests at Step 2 (2). In this example guests can choose between still photos and boomerang (aka burst) GIFs (3). You can offer video (or photos and video) instead at this point.
Check the option Email photos (4) .
Checking the box Email photos at Step 2 of the setup wizard ( DSLR Remote Pro 3.11.3)
Select any other options you need before clicking on <Next> and completing Step 3 of the wizard.
You can set up your own booth with this sharing screen using just the 3 step wizard:
Email sharing screen created by the Photobooth Setup Wizard (DSLR Remote Pro 3.11.3)
Setup the email server settings
The first time you email from DSLR Remote Pro you need to set up the email server settings:
Select File (5) then Photobooth Settings(6) to access these settings
This will display the Photobooth Settings screen.
Go to the Output Settings(8) and check Email (9). You can then select Email Server Settings screen at (10)
To send an email you need to specify the host name and port number of your email server. Most email servers also require a username and a password. For additional security check Use SSL for secure email.
The values of Host, Username, Password, Email and Port(11) you enter on the Email Server Settings screen are specific to the email provider you are using.
Before you move on, check everything works by sending a test email to your own email address(12). DSLR Remote Pro displays Email sent successfully(13) when this message has been sent. Check that you receive the test email.
Remember to click OK(14) to save your settings as you leave this screen.
Including your name with the email address
To include the name of the sender with the email address enter the name followed by the email address enclosed in angle brackets e.g. Sue’s Blog <demo@breezesys.com>.
Here the sender name is ‘Sue’s Blog’ and the email address demo@breezesys.com (DSLR Remote Pro 3.11.3)
Logging guest email addresses & sending them after the event
You can keep a log of email addresses used by guests, providing valuable data for your own or corporate client’s use.
If an event Internet connection is flaky or non-existent you can save the email details and send them later.
The port number is usually 587 when using SSL secure email or 25 otherwise (but check the port numbers used by your ISP).
Emails look more professional when sent from your own domain.
Most free email services require the sender’s email address to the be the same as the email account specified by the username and password.
Gmail users should set access for less secure apps to Turn on in your Google account settings otherwise GMail will refuse to send the email.
Customize and brand your email messages
Use the standard email message
You do not have to customize the message sent with your photos and animated GIFS. If you use the standard settings in DSLR Remote Pro all emails will include the image(s) captured in the booth and the text Your photo booth photos taken on 14 August 2018 (or whatever date the images were taken).
Customizing the email subject and message
The emails guests send can be a powerful marketing tool for your business. Make them work for you by customizing the message sent with your image(s). Use Breeze tokens, your own text, images and html in the Email Settingsscreen.
Select File, then Output Settings, then Email settings to reach this screen:
Select File, then Output Settings, then Email settings to customize emails sent from DSLR Remote Pro
The first time you see the email settings screen it contains the default message DSLR Remote Pro sends with your emails. Edit this to meet your needs.
Default Email Settings screen in Breeze DSLR Remote Pro 3.11.3
You can change the both the subject and content of the emails sent with guest images.
Reduce the time and bandwidth taken to send and receive emails by choosing a suitable maximum image size.
Creating a standard email template using the {eventName} token
{eventName} is a special Breeze token which can be shared between Breeze programs. You can use {eventName} in your emails and print layouts to save time customizing your booth for each event.
Here I have both changed the text and used {eventName} to customize the email subject (17), plain text (18) and html (19) versions of the content. I also changed the message seen by guests if they type an invalid email address (20).
When the email is sent Images from {eventName} will be replaced by Images from Sue & Chris’s Big Party. The text sent with the email will also say Having a great time at Sue & Chris’s Big Party. These are my images from the Breeze Booth on 14 August 2018.
{eventName} can also be used in print captions, and as part of folder and file names. For my next event I just need to change {eventName} to John & Jane’s Wedding ….
Note: %L is another Breeze token, which will be replaced by the date the images were taken.
How do I enter and change {eventName} for each event?
Start DSLR Remote Pro, click on File then Photobooth event info… to reach the Photo Booth Event Info screenPhoto Booth Event Info screen with {eventname} set to Sue & Chris’s big Party (DSLR Remote Pro 3.11.3)
You may have spotted Event Strings on this screen. You can use {eventString1} to {eventString5} in the same way as {eventName} .
Why do I need to send both plain text and html?
The emails DSLR Remote Pro sends from your booth may be viewed on lots of different devices including Apple and Android smart phones, tablets and PCs. Most modern devices can read html emails; we also send a plain text version in case the html version cannot be read.
Thank you for reading this post. I have covered how to send emails from DSLR Remote Pro, outlined how to brand and customize the emails, create your own standard template which is automatically updated for different events, and tell the program about your email service provider.
If you are ready for more, Steve’s video is a great introduction to using tokens. You can also learn more about customizing emails in the program help files.
If this post is helpful to you, please share it with others in our industry.
* DSLR Remote Pro 3.11.3 was released today 15 August 2018, and is a free upgrade for anyone whose license was issued in the last year. This release introduces the ability to share videos captured in video booth mode, including Canon M50 slow mo videos. Please note that emailing large attachments during events will slow the booth down.
Update 16 August: You can run this new script alongside DSLR Remote Pro 3.11.3to rotate and resize videos and add an optional overlay and soundtrack before videos are shared. We expect to include these features into DSLR Remote Pro in a future release.
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